vikiallo will only accept business on these conditions and the placing of an order signifies full acceptance of these conditions by the buyer.
The risk in the goods shall pass to the customer on delivery. Whilst every effort will be made to supply goods of the correct type and quality and on time the company cannot be held responsible for consequential loss or damage, however caused.
It is the buyer’s responsibility to establish the suitability of goods and materials for the purpose of which they are purchased.
The customer must notify the company within 24 hours of receipt of goods if their intention is to return them and obtain a goods return number.
Non-faulty goods returned will be subject to a 10% handling fee and carriage costs will be at the customer’s expense. Software cannot be returned if the seal is broken and the packaging has been opened.
All returns must be in their original packaging.
Defective goods should be returned to the company at the customer’s expense. Such returns can only be made with the company’s authorisation.
If the company is satisfied that the goods have been returned due to being defective, return carriage charges will be reimbursed and replacements sent.
The goods shall remain the property of the company until payment in full has been received. The company shall reserve the right to recover the products and enter the customer’s premises using reasonable force for the purpose of doing so.